FAQ's

Frequently asked questions about product purchases and fulfillment at PromoteBlackWomen.com

 

Q: I placed an order, and my card was charged - but I can't find an order confirmation email. What should I do?

A: Check your spam/junk folders for the date your order was made - the confirmation likely went there.

 

Q: What is the production turnaround time for purchases made at PromoteBlackWomen.com?

A: 7-10 business days.

 

Q: I need a larger size than what is offered. Can you accommodate?

A: At this time, larger sizes cannot be accommodated. 

 

Q: May I get my shipping expedited?

A: Yes. Choose the USPS Priority option at checkout.

 

Q: My purchase is a gift. Do your packing slips contain pricing information?

A: No. Packing slips are not an invoice or receipt, and do not contain purchase price information.